I have spent over 30 years in leadership, technical and delivery roles focussing on SaaS early growth businesses in particular in the last 20 years. Throughout that time I have always been passionate about my customers' experience (even before this was a thing).

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I am developing Senetus to support businesses who are preparing to expand their services and who want to make sure the coire values and beliefs they have for their business, and what it offers their customers, are maintained and nurtured as the business grows to the next level.

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As an accredited  CCX Professional I bring the latest understanding on how to develop a customer strategy; and from my experience in service delivery, how to align this strategy with the real-life challenges facing an early growth business.